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ratings
Here's what our customers say
Customer reviews
Overall ratings
Verified purchase
Top quality
The file is super quiet and very effective. My dog was completely relaxed. Highly recommended!
Julia – 1 day ago
Great customer service
The support team helped me quickly and answered all my questions. Very friendly and professional.
Lukas – 3 hours ago
Verified
Fast delivery
The order arrived much earlier than expected. Everything was neatly packaged and ready to use immediately.
Mara – 2 days ago
My dog loves it
Finally, a device that doesn't make my dog nervous. It's easy and safe to use. Very satisfied!
Denisa - 23 hours ago
Top quality
The file is super quiet and very effective. My dog was completely relaxed. Highly recommended!
Julia – 1 day ago
Great customer service
The support team helped me quickly and answered all my questions. Very friendly and professional.
Lukas – 3 hours ago
Fast delivery
The order arrived much earlier than expected. Everything was neatly packaged and ready to use immediately.
Mara – 2 days ago
My dog loves it
Finally, a device that doesn't make my dog nervous. It's easy and safe to use. Very satisfied!
Denisa - 23 hours ago
Frequently Asked Questions
Shipping & Delivery Times
We process every order within 1-2 working days.
The average delivery time within Germany is:
📦 6–10 working days
In rare cases – e.g. holidays, high parcel volumes or delays with the shipping service provider – it may take a little longer.
Once your package has been shipped, you will receive a tracking link via email.
Which payment methods do you accept?
We accept all common payment methods, including:
Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, Klarna and other secure payment options.
This way you can pay conveniently and securely.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
With this number you can track the current status of your delivery at any time directly on our tracking page.
Return policy
Your satisfaction is our top priority. Should you have a problem with your product, we will take care of it quickly and easily.
- 30-day warranty against product defects
- Immediate exchange or refund if the item arrives damaged or defective.
- Personal support: support@hundero.com
Please note: For hygiene reasons, opened or used care products cannot be returned.
We are always there for you – reliable, fair and customer-oriented.
Hundero
We are here for you!
Do you have any questions or need support?
Our team will help you quickly and reliably.
